What's my plan?
Suite Team, Growth, Professional, Enterprise, or Enterprise Plus
Support with Guide Professional or Enterprise
Note: This article describes the article editor toolbar available with the new article editor. For more information about transitioning from the legacy editor to the new article editor, see Transitioning to the new article editor: Phase overview.

The help center editor provides toolbars and shortcuts that you can use to format your articles and content blocks. This is not the same editor that is used in community posts.

You can also format content blocks with Markdown, a simple markup language that you can use to add formatting to plain text. See Formatting text with Markdown.

The following image shows the help center editor toolbar.

The following table describes the toolbar options that are available for the help center editor.

Toolbar button Name Action
Heading selector Select the HTML heading you want to apply to the text.
Formatting selector Select the formatting that you want to apply to the text (bold, underline, italic, or block quote).
Bold Bold or unbold text.
Underline Underline or remove underline from text.
Italic Italicize or remove italics.
Block quote Apply block quote styling to text. Block quotes are set apart from the main text as a paragraph with visual styling.
Size selector Increase or decrease font size.
Text color selector Change text color using the color selector.
Text background color selector Change text background color using the color selector.
Table Create or modify tables using the menu options.
Code block Creates a block of pre-formatted code. Each code block is assigned a specific programming language and supports basic editing tools (for example, changing the line indentation).
Code block type selector Select or change the programming language that you want to apply to the code block.
Bulleted list Create or remove a bulleted list.
Numbered list Create or remove a numbered list.
Align/indent selector Align text left, center, or right; indent or outdent text.

Insert/edit link Create or edit a link and link text. You can link to a URL, heading in the article, or another article. See Inserting links.
Insert image Insert an image using the file browser. The image file size limit is 20 MB.
Insert content block

(Enterprise plans only)

Insert a content block into the article. See Creating and inserting reusable information with content blocks.
Enhance writing (requires the Copilot add-on) Use generative AI to enhance the selected content (expand, simplify, make more friendly, or make more formal).
Article components Select the component that you want to add to your article.
Embed Embed external content Select the video or external interactive element that you want to embed in your article. See Inserting videos and embedded files in articles and content blocks.
Summary Insert AI-generated article summary (requires the Copilot add-on) (Articles only) Insert an article summary component to display a concise description of the article content in a shaded box at the top of your article.
HTML block Insert HTML block Use HTML blocks to quickly access and edit complex HTML code in your articles.
Horizontal line Insert a horizontal line Add a horizontal line to your article to help divide your content.

HTML

Source code View or edit the HTML source code.
Note: You can use HTML blocks to work with unsupported source code in content blocks.
Powered by Zendesk