How do I know if my DKIM records are configured correctly?

Question

Answer

Confirm that the Custom domain for DKIM option is enabled. For detailed instructions, see the article: Digitally signing your email with DKIM.

To validate the records, use a third-party tool, as there is no integrated validator within the Zendesk product suite. Dmarcian is a common tool used in the industry for this purpose.

The Selector is zendesk1, zendesk2 in separate lookups:

DKIM Inspector

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